FREE S&H at $99*
FREE SHIPPING* on orders of $99 and up!
We all love ourselves some free shipping, and fortunately it's easy to get - just add $99 or more of goodness to your cart, and if you live anywhere in the US, we'll pay the shipping! Some exclusions apply.
Those free shipping exclusions:
The following flat rates apply to orders in the contiguous US. All flat rate mentioned below will be sent via UPS Ground, FedEx Home Delivery, or Freight (if necessitated by size) and do not qualify for air shipment - even if the option is presented and selected at checkout.
- SUP/Wing Boards: $100 per board in contiguous US, $250 to Hawaii or Alaska
- Sale Kite Surfboards & Foilboards 4' or larger: $50 per board
- Select Travel Bags: $15
- E-foils: $350 in contiguous US, $700 to Hawaii
Free Shipping FAQs
When will my order ship?
We strive to get every order before 3pm EST out the same day. The day the order was placed does not count towards the delivery timeline. For example, if you order a kite 2 Day Air Monday you won't receive it until Wednesday. Weekends do not count towards shipping time. If you place an order Friday at 4pm EST, expect it to ship the following Monday. If you place an order Next Day Air Friday, you likely won't receive it until Monday.
How do you send free shipping orders?
Our AI supercomputer runs a series of complex algorithms to determine the perfect blend of service and cost. This generally means UPS Ground, FedEx Home, or USPS First Class or Priority Mail.
How soon can I expect my free shipping order?
Most orders arrive within 4-8 business days, though depending on how far you live from Michigan it can occasionally take additional time (we're talking about you, west coast). If your item needs to be drop-shipped from one of our brands that can add additional time.
What if I need my order sooner?
The quickest way to get your order is to fly to the Gerald R Ford International Airport, take a Lyft (we ain't about that Uber life) 45 minutes northwest to Grand Haven, and pick your order up in store? If that's not realistic, select from the plethora of expedited options during checkout.
Will everything arrive together?
Most of our items are physically stocked in our warehouse, but occasionally an item will be drop shipped from our brands, or maybe be shipped at a later date. We will contact you in these situations.
My package arrived, now what?
First, open your box. Don't be fooled if your package showed up in a misleading box - we recycle as many boxes as possible. Take a moment to do your pre-flight check and make sure you have everything - especially hardware. It's sometimes attached to the packaging and is easily accidentally disposed of. If you have an order issues, shoot us an email ASAP so we can make it right. Otherwise, you're ready to rip. Get out there and get your shred on.